Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, register for lottery services, or contact us for support.
This may include your name, email address, phone number, date of birth, address, and payment information. We also collect information about your use of our services, including your IP address, browser type, and usage patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process lottery registrations and transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Comply with legal obligations and regulatory requirements
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
We may share your information with authorized lottery platforms to facilitate your participation in lottery games, and with service providers who assist us in operating our platform.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Request data portability
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
We may use analytics services to understand how our platform is used and to improve our services.
8. Age Restrictions
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact page.
Last updated: 15/08/2025